What may be happening?
Trace the runoff source before replacing soil or mulch. Managing concentrated flow and stabilizing the surface are both parts of the repair.
Do not diagnose the property from one puddle or photograph. Note the timing, direction of flow, nearby downspouts and recent changes to landscaping or paving.

Why does it keep happening?
Water follows the available grade until it reaches a low point or obstruction. Slow-draining soil can keep an area wet after surface runoff has stopped. Existing pipes or outlets can also be blocked, damaged or set at the wrong elevation.
Which solutions may help?
Erosion & Runoff Control
Soil washing away, channels forming and concentrated runoff.
Drainage Swales
Runoff that needs a broad, shallow route across the landscape.
Downspout Drainage
Roof runoff washing mulch, pooling beside a house or crossing a walkway.
When should the property be assessed?
Arrange an assessment when the problem returns after rain, affects normal yard use, causes erosion or collects close to a structure. The assessment should connect the visible symptom to a source, route and outlet.